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4556

5/2/2026

North West London

Trade Counter Assistant

Trade Counter Assistant
Location: North West London
Salary: £30,000 - £33,000 DOE 
Employment Type: Full-time
 
 
About the Client
We are seeking an enthusiastic and customer-focused individual to join a well-established merchant team as a Trade Counter Assistant. This role focuses on delivering exceptional customer service and providing essential administrative support in a dynamic, fast-paced environment.
 
 
About the Role
This role offers the successful candidate the opportunity to [brief summary of key responsibility or impact of the role].
 
 
Key Responsibilities:
  • Provide excellent customer service, assisting customers with product selection and inquiries.
  • Accurately process sales transactions and manage account-related queries.
  • Build and maintain strong customer relationships to encourage repeat business.
  • Promote new products, special offers, and seasonal promotions.
  • Handle telephone and email inquiries promptly and professionally.
 
Requirements / Skills:
  • Previous experience in a merchant environment is preferred.
  • Strong customer service and communication skills. 
  • Basic knowledge of plumbing and heating products is advantageous.
  • Excellent organisational skills and attention to detail.
  • A proactive approach and ability to thrive in a fast-paced setting.
 
What’s on Offer:
  • Generous Bonus
  • Opportunities for career development and progression.
  • Supportive and collaborative work environment.
  • Employee discounts on products and services.
  • Financially secure business with excellent staff retention and reputation.
 
How to Apply
This position is being handled by Simon Acres Group LTD.
To apply, please send your CV and a brief covering note to Lewis@simonacres.co.uk or contact Lewis on 02037016660.

Simon Acres Group LTD are acting as the employment agency for this position.