Provide a professional showroom meet-and-greet experience, ensuring the showroom and external areas are always clean, tidy, and welcoming.

Present a professional company image through appearance, conduct, and customer care.

Qualify customer enquiries, discuss services and budgets, and book home measures and design appointments.

Accurately record all customer information, appointments, and progress on company systems.

Conduct home measures, taking accurate measurements, site notes, and photographs, and developing a clear project brief.

Provide realistic budget guidance, lead times, and suitability assessments.

Prepare bathroom designs and layouts in line with customer briefs and company standards.

Present designs in showroom meetings, gather feedback, and amend plans where required.

Prepare full quotations, specifications, and pricing.

Clearly explain scope of works, products, exclusions, and timelines.

Progress customers through the sales process, managing deposits, product confirmations, and documentation.

Coordinate surveys, attend site visits with installers, and ensure all details, expectations, and costs are aligned.

Liaise with installers, warehouse, accounts, and management to prepare projects for installation.

Maintain communication with customers and installers throughout the installation process.

Address issues, variations, and extras promptly and professionally.

Attend project handovers, manage snagging, and support aftercare and remedial processes.

Proven experience in bathroom, kitchen, or interior design sales.

Strong consultative sales ability and customer service skills.

Excellent organisational skills with strong attention to detail.

Ability to manage multiple projects simultaneously.

Confident using design software, quotation systems, and Microsoft Excel/Google tools.

Professional presentation and communication skills.