About the Client
Simon Acres Group Ltd are working in partnership with a well-established and growing business operating within the supply and distribution sector. Known for their reliable service, strong customer relationships, and efficient operations, this company continues to invest in its people and infrastructure, creating a supportive and forward-thinking working environment.

About the Role
This is an excellent opportunity for an organised and detail-focused individual to join a busy and professional office team. The role plays a key part in ensuring customer orders, enquiries, and internal processes are handled smoothly, supporting both customers and the wider commercial team.

Key Responsibilities:

• Acting as a first point of contact for customer enquiries via phone and email

• Managing and processing customer orders accurately through internal systems

• Preparing quotations, invoices, and dispatch documentation

• Providing administrative support to the wider sales and operations teams

• Coordinating with internal departments to ensure orders are fulfilled efficiently

• Maintaining accurate customer records and system data

• Supporting general office administration and day-to-day operational tasks

Requirements / Skills:

• Previous experience in an administrative, customer service, or support-based role

• Strong organisational skills with excellent attention to detail

• Confident communication skills, both written and verbal

• Comfortable using Microsoft Office and internal systems

• Able to work effectively in a fast-paced, deadline-driven environment

• A positive, proactive, and customer-focused approach

What’s on Offer:

• Competitive salary: £24,000 – £27,000 per annum (depending on experience)

• Company pension scheme

• On-site parking

• Friendly and supportive working environment

• Opportunity to join a stable and growing business

How to Apply
This position is being handled by Simon Acres Group Ltd.
To apply, please send your CV along with a short covering note to wendie@simonacres.co.uk or contact Wendie on 07917 102482 directly for a confidential discussion.

Simon Acres Group Ltd are acting as the employment agency for this position.