Customer engagement sales training – KBB specific online course available now

£99.00

Excl. VAT 

Discounts available for multiple purchases


Increase your KBB sales!

Our accredited sales training is previously endorsed by OAL to support profitable sales growth.

Specific to KBB, improve best practice in customer engagement, understanding needs, objection handling techniques, how to agree the next stage and alternative options in closing the sale.

The course utilises 30 years of KBB and Merchant sales experience from tutor Simon Acres, formally Group Sales Director at Omega PLC & former Retail Corporate Chairman of the KBSA Association


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Description

Specific to KBB, improve best practice in customer engagement, understanding needs, objection handling techniques, how to agree the next stage and alternative options in closing the sale.

The course utilises 30 years of KBB and Merchant sales experience from tutor Simon Acres, formally Group Sales Director at Omega PLC & former Retail Corporate Chairman of the KBSA Association

Discounts available for multiple purchases

The course trailer

Customer Engagement Modules

The content has been written by Simon Acres and will demonstrate best sales practice in customer engagement.

What’s included

  1. Five modules of video content
  2. Certificate of Achievement
  3. Complimentary access to a specific KBB Facebook group (where your training tutor can answer further questions)

 

Learning outcomes

  1. Understanding the sales process
  2. Understanding customer engagement
  3. Understanding handling objections
  4. Understanding buying signals
  5. Understanding closing the sale

Certificate

Partners:

The Furniture Makers’ Company support the industry by helping those who work or have worked in the sector; ensure its long-term success by developing the future generations; and inspire excellence in design and manufacturing

The Builders Merchants Federation (BMF) is the only organisation that represents and protects the interests of builders merchants and their suppliers in the UK

Bathroom Manufacturers Association – The voice of the bathroom industry

The Furniture Makers’ Company support the industry by helping those who work or have worked in the sector; ensure its long-term success by developing the future generations; and inspire excellence in design and manufacturing

The Builders Merchants Federation (BMF) is the only organisation that represents and protects the interests of builders merchants and their suppliers in the UK

Bathroom Manufacturers Association – The voice of the bathroom industry

KBBFocus is the go-to resource for independent kitchen and bathroom retailers and designers to find all the latest industry news coverage, new product launches and trend updates

TKET Is a registered charity made up of industry professionals that provide a link between the kitchen sector and education

DDPR specialising in the KBB and merchant trade press industry with over 25 years experience

KBBFocus is the go-to resource for independent kitchen and bathroom retailers and designers to find all the latest industry news coverage, new product launches and trend updates

Is a registered charity made up of industry professionals that provide a link between the kitchen sector and education

Specialising in the KBB and merchant trade press industry with over 25 years experience

kbbrecruitment.co.uk

We are part of Simon Acres Group offering considered recruitment, customised accredited training, experienced media solutions, consumer finance and qualified sales enquiries

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